Al Muraqqabat police station has become the first government service centre in Dubai to receive a six-star rating.
His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, honoured the facility, which is powered by artificial intelligence.
Since its transformation from a traditional police station to a smart centre in 2019, it has completed more than 100,000 transactions and currently provides services in seven languages.
It has also achieved a satisfaction rate of 99.8 per cent from the public, while its response time to emergencies is only 90 seconds.
. @HHShkMohd honours the Al Muraqabat Smart Police Station with a 6-star rating. The station has completed 100K transactions since 2019, and offers services in 7 languages with a satisfaction rate of 99.8% and a 90-second response time to emergencies. pic.twitter.com/A4xtLqINER
— Dubai Media Office (@DXBMediaOffice) January 10, 2023